so called 1planhost migration
Bang. Those fuckwits at 1planhost suddenly decided to 'migrate' all my sites to another server. This was allegedly because they had sold out to a larger more pro operation (lets face it no webhost could get LESS professinoal than 1planhost scumbags).
So they sent the following email round Once for every frikkin site I owned.
As 1planhost were in the habit of spamming thier customers, probably only about 3% of people read past the first paragraph. Which was a shame, because that's where the fuck up is.
Unbelievably, these 1planhost cunts had decided to 'migrate' my sites using a back up more than 1 month old!
And I didn't spot it, becauuse they hid it way down under all the 1planhost rah rah crap about great developments, new horizons, the usual 1planhost bullshit. Have a read. Have a laugh.
Dear 1PlanHost.com Customer,
As you may have gathered from the emails we sent out in the past 30 days concerning the upgrade to new servers, there are some exciting changes on the way!
We are pleased to announce that 1PlanHost.com has been recently acquired by a new management/ownership team, IHosting, Inc. Web Host Plus. While its ownership has changed, 1PlanHost's commitment to providing high quality hosting solutions is stronger than ever. With a foundation of over 10 years experience and the expert technical staff of IHosting, Inc., we strongly believe you will enjoy increased reliability, security and performance from the new upgraded servers, network and data center.
The new management team brings with it a wealth of hosting experience. The IHosting, Inc. team has been in the hosting business since 1997 and has a
proven history of delivering superior web hosting services in the dedicated, VPS, and shared hosting markets. Both the old and new 1PlanHost.com support and management teams have been working together to make this transition a successful one. We will continue to work together in the coming weeks to ensure all customers needs are promptly met and each account is working properly.
On Saturday, April 15, 2006, between 3-6am (Eastern Time) we will be switching the primary and secondary DNS for all 1PlanHost name servers to the new network, servers and data center located in New Jersey. The greatest advantage of the new servers and data center is that you will see a significant improvement in security, reliability and performance.
In addition you'll also benefit from:
- a new on site engineering team and increased network performance
- a new technical support team available 24/7 by phone,
e-mail, HelpDesk and online chat!
- a significant increase in network speed so your site will be delivered much faster
As with any change involving the migration of web sites, databases and email accounts, we will need you to be involved in the migration of your site.
We have created a migration tutorial site at http://www.1PlanHost.com/migration which you can use as a reference to help transition your account to the new servers and data center. With most static web sites most likely you will not see any issues at all during the changeover. With dynamic database driven sites there will of course be some synchronization of files needed and any web site form or database connection string which has a specific IP address in it will need to be changed to the new server IP address. We have provided a list of the new new/old IP addresses in the migration tutorials at the above URL.
As stated in previous emails, we have set up your account on the new servers and used the site data from March 16th backup. Any changes you have made after March 16th will not be reflected on the new servers so be sure that you have a complete backup locally for your web site that you can restore to the new server once the switch has been made on Saturday.
IMPORTANT: We will keep the old servers running for the next two weeks (until midnight, April 30, 2006) so you can access and download your web site files, database files, or old email. However, on May 1, 2006 we will completely remove the old servers from our data center so if you need to retrieve any files from the old servers after Saturday's migration, you will need to do so prior to April 30.
The team that will be managing the migration has moved thousands of customers and servers in the past, and has the experience necessary to minimize disruption for our customers. Still, we will need your assistance during the process to make the transition a success.
We do recognize that even the best laid plans for migration can have moments of frustration and possible downtime. We will do all that is necessary to minimize potential issues that can cause frustration for you, our valued customer. While there may be some minor issues during migration, rest assured that we are here to assist and we will be available to get your web site, email or database working properly should there be any problems with your account.
Our customers will also have 24/7/365 access to our support agents by phone, e-mail and chat to address any issues that may occur. 24/7 phone support will be available starting Monday morning at 877-467-8758 (chose option 2, then shared hosting support). Although phone support is available, in order to assist you more efficiently we highly recommend customers use our 24/7/365 secure online support HelpDesk at https://www.1PlanHost.com/esupport and create a support ticket.
If you have any questions we will certainly do our best to assist, you can e-mail us at support@1PlanHost.com seven days a week, 24 hours a day.
On behalf of the entire 1PlanHost.com team (old and new), we wish you all the best and thank you for your past and continued business, support and
assistance during this important transition.
Darrell Williams
CEO
WebWeavers Internet Services
Reliable Windows Web Hosting Since 1996
So they sent the following email round Once for every frikkin site I owned.
As 1planhost were in the habit of spamming thier customers, probably only about 3% of people read past the first paragraph. Which was a shame, because that's where the fuck up is.
Unbelievably, these 1planhost cunts had decided to 'migrate' my sites using a back up more than 1 month old!
And I didn't spot it, becauuse they hid it way down under all the 1planhost rah rah crap about great developments, new horizons, the usual 1planhost bullshit. Have a read. Have a laugh.
Dear 1PlanHost.com Customer,
As you may have gathered from the emails we sent out in the past 30 days concerning the upgrade to new servers, there are some exciting changes on the way!
We are pleased to announce that 1PlanHost.com has been recently acquired by a new management/ownership team, IHosting, Inc. Web Host Plus. While its ownership has changed, 1PlanHost's commitment to providing high quality hosting solutions is stronger than ever. With a foundation of over 10 years experience and the expert technical staff of IHosting, Inc., we strongly believe you will enjoy increased reliability, security and performance from the new upgraded servers, network and data center.
The new management team brings with it a wealth of hosting experience. The IHosting, Inc. team has been in the hosting business since 1997 and has a
proven history of delivering superior web hosting services in the dedicated, VPS, and shared hosting markets. Both the old and new 1PlanHost.com support and management teams have been working together to make this transition a successful one. We will continue to work together in the coming weeks to ensure all customers needs are promptly met and each account is working properly.
On Saturday, April 15, 2006, between 3-6am (Eastern Time) we will be switching the primary and secondary DNS for all 1PlanHost name servers to the new network, servers and data center located in New Jersey. The greatest advantage of the new servers and data center is that you will see a significant improvement in security, reliability and performance.
In addition you'll also benefit from:
- a new on site engineering team and increased network performance
- a new technical support team available 24/7 by phone,
e-mail, HelpDesk and online chat!
- a significant increase in network speed so your site will be delivered much faster
As with any change involving the migration of web sites, databases and email accounts, we will need you to be involved in the migration of your site.
We have created a migration tutorial site at http://www.1PlanHost.com/migration which you can use as a reference to help transition your account to the new servers and data center. With most static web sites most likely you will not see any issues at all during the changeover. With dynamic database driven sites there will of course be some synchronization of files needed and any web site form or database connection string which has a specific IP address in it will need to be changed to the new server IP address. We have provided a list of the new new/old IP addresses in the migration tutorials at the above URL.
As stated in previous emails, we have set up your account on the new servers and used the site data from March 16th backup. Any changes you have made after March 16th will not be reflected on the new servers so be sure that you have a complete backup locally for your web site that you can restore to the new server once the switch has been made on Saturday.
IMPORTANT: We will keep the old servers running for the next two weeks (until midnight, April 30, 2006) so you can access and download your web site files, database files, or old email. However, on May 1, 2006 we will completely remove the old servers from our data center so if you need to retrieve any files from the old servers after Saturday's migration, you will need to do so prior to April 30.
The team that will be managing the migration has moved thousands of customers and servers in the past, and has the experience necessary to minimize disruption for our customers. Still, we will need your assistance during the process to make the transition a success.
We do recognize that even the best laid plans for migration can have moments of frustration and possible downtime. We will do all that is necessary to minimize potential issues that can cause frustration for you, our valued customer. While there may be some minor issues during migration, rest assured that we are here to assist and we will be available to get your web site, email or database working properly should there be any problems with your account.
Our customers will also have 24/7/365 access to our support agents by phone, e-mail and chat to address any issues that may occur. 24/7 phone support will be available starting Monday morning at 877-467-8758 (chose option 2, then shared hosting support). Although phone support is available, in order to assist you more efficiently we highly recommend customers use our 24/7/365 secure online support HelpDesk at https://www.1PlanHost.com/esupport and create a support ticket.
If you have any questions we will certainly do our best to assist, you can e-mail us at support@1PlanHost.com seven days a week, 24 hours a day.
On behalf of the entire 1PlanHost.com team (old and new), we wish you all the best and thank you for your past and continued business, support and
assistance during this important transition.
Darrell Williams
CEO
WebWeavers Internet Services
Reliable Windows Web Hosting Since 1996
posted by Hotchill.com suck | 8:03 AM
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